Privacy Policy

At my MRI, we are committed to ensuring the confidentiality of your personal and health-related information in accordance with federal and state regulations, including the Health Insurance Portability and Accountability Act (HIPAA).

How we collect, use, and protect your information:

  • Collection and Use of Information

    • Before or at the time of collecting personal information, we will identify the purposes for which it is being collected.

    • We will gather and use personal information solely for fulfilling the purposes specified by us, unless we obtain your consent or are required by law to do otherwise.

    • Personal information will be retained only for as long as necessary for the fulfillment of those purposes.

  • Treatment of Protected Health Information (PHI)

    • Protected Health Information (PHI) refers to any medical information we collect that can be linked to an individual, including information about your treatment or the health services you receive.

    • We only collect, use, and disclose your PHI in compliance with HIPAA and other applicable laws. Your PHI will be used to provide medical treatments, coordinate care, and as otherwise allowed by law, including for billing purposes and any other healthcare operations.

    • PHI will not be disclosed without your consent, except in situations where disclosure is legally permitted or required.

  • Security of Personal and PHI Information

    • We will protect personal information by reasonable security safeguards, including protection against loss, unauthorized access, disclosure, or modification.

    • PHI is safeguarded through both physical and digital security measures to prevent unauthorized access or breaches.

  • Patient Rights Regarding Protected Health Information

    • Access: You have the right to access and obtain copies of your medical records, including PHI.

    • Amendments: You may request corrections or amendments to your medical records if you believe the information is incorrect or incomplete.

    • Disclosure Accounting: You have the right to request an accounting of disclosures of your PHI that were made outside the scope of treatment, payment, or healthcare operations.

    • Restriction Requests: You may request that we restrict how we use or disclose your PHI.

    • Confidential Communications: You have the right to request that we communicate with you in a certain way or at a certain location (e.g., sending correspondence to an alternate address)

SMS Terms of Service

By opting into SMS as booking, you are agreeing to receive SMS messages from MyMRI. You may receive messages for appointment reminders, post-visit instructions, and results notifications. Depending on your level of engagement through SMS, message frequency will vary. Message and data rates may apply. If you decide you no longer want to receive these messages, you can opt out of receiving future messages by replying “STOP.” If you send us a text message asking a question, our team may still respond to the specific question even if you have opted out of promotional text messages.

We are committed to conducting our business in compliance with these standards to ensure that the confidentiality and privacy of your information are maintained.